Last updated: September 2024
crisp-gorge is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page outlines how we handle personal data of individuals located in the European Economic Area (EEA) and the United Kingdom.
crisp-gorge acts as the data controller for personal data collected through our website and services. Our contact details are:
crisp-gorge
Level 8, 241 Adelaide Street
Brisbane QLD 4000
Australia
Email: [email protected]
We process personal data under the following legal bases:
If you are located in the EEA or UK, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and information about how we process it.
You have the right to request correction of inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time.
As an Australian organisation, we may transfer personal data outside the EEA. When we do so, we ensure appropriate safeguards are in place to protect your data, including:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods are determined based on the nature of the data and the purposes for which it is processed.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.
We may ask you to verify your identity before acting on your request. There is no fee for exercising your rights, although we may charge a reasonable fee or refuse to act on a request if it is manifestly unfounded or excessive.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We may update this GDPR notice periodically. We will notify you of significant changes by posting the updated notice on our website with a revised effective date.